Nursing and Midwifery Council Overview
Furthermore, the Nursing and Midwifery Council (NMC) code of conduct made it clear that it is a requirement for nurses to safeguard and provide high quality care for patients. This high-quality care can be shown by demonstrating compassions, confidentiality, to protect patient’s dignity and their right NMC (2015).
Compassion is how care is given through relationships based on empathy, respect and dignity — it can also be described as intelligent kindness, and is central to how people perceive their care DOH (2012). Compassion is the understanding of patient emotional feeling.
To provide high quality and effective care for patient’s nurses should have the ability to empathise, show kindness and have compassion (NMC 2012). According to Jane Cummings, Chief Nursing Officer for England NHS Commissioning Board delivering quality care and safeguarding patients does not rely only on the clinical skills which nurses demonstrate alone NMC (2012).
Viv Bennett, Director of Nursing Department of Health and Lead Nurse, Public Health England have this to say Making the 6Cs real across all our services and taking actions to make every contact count for health and wellbeing, will make a difference to individual people and to the public’s health.
’ Consider the different skills required for good communication which you will need to refine and develop throughout your nursing career