Case Study


The case study link is provided below for the Case Study 1. Read and study the case and complete the questions at the end of the study. Use the case study outline below to assist you with your analysis. Questions should be answered using case study format. Ensure that you adequately explain the problem, describe alternative solutions and justify your recommendation. This exercise should be able to be completed in approximately 3-6 doubled space pages. Attached completed Case Study #1 as a MS Word document in the assignment area of the classroom – Case Study #1.Case Study 1Case Study Outline (see Outline for Case Analysis below)

OUTLINE FOR CASE ANALYSISTitle Page (APA formatted)Case Name:I. Major Facts(State here the major facts as you see them. Make statements clear and concise for your own understanding as well as for the understanding of the other students and the instructor.)II. Major Problem(State here the major problem as you see it. Emphasize the present major problem. You may wish to phrase your statement in the form of a question. In a few cases, there may be more than one major problem. A good problem statement will be concise, usually only one sentence.)III. Possible SolutionsA. (List here the possible solutions to the major problem. Let your imagination come up with alternative ways to solve the problem.B. Do not limit yourself to only one or two possible solutions. These solutions should be distinct from each other.C. However, you may wish to include portions of one solution in another solution, as long as each solution stands alone. Only in this manner will your subsequent choice be definitive.D. Briefly note advantages and disadvantages of each possible solution.)etc.IV. Choice and Rationale(State here your choice, A or B or ___ and the detailed reasons for your choice. You may also state your reasons for not choosing the other alternative solutions.)V. Implementation(Prepare a plan to implement your choice)Appendix (Answer case study questions)Reference Page (APA formatted)


Case Name: Conflict at the Workplace

I. Major Facts

  • Jane is a new employee who has been working for the company for two weeks
  • Jane’s supervisor, John, has been giving her negative feedback and making her feel unwelcome
  • John has also been giving Jane tasks that are not part of her job description and not giving her necessary information to complete them
  • Jane has brought up her concerns to HR, but no action has been taken yet
  • Jane has been avoiding John and not communicating with him, which has created a tense work environment

II. Major Problem The major problem in this case is the conflict between Jane and John, which has resulted in a hostile work environment. John’s behavior towards Jane has been inappropriate, and Jane has been avoiding him instead of addressing the issue head-on. This has led to a breakdown in communication and productivity.

III. Possible Solutions A. Jane can confront John directly and address his behavior towards her. She can communicate how his actions have been making her feel and ask for his cooperation in creating a positive work environment. B. Jane can continue to avoid John and hope that the situation resolves itself. She can also continue to bring up her concerns to HR and seek their intervention. C. The company can offer mediation services to Jane and John to help them resolve their differences and create a healthy work environment. D. The company can take disciplinary action against John for his inappropriate behavior towards Jane. This can include a warning, suspension, or termination, depending on the severity of the situation.

IV. Choice and Rationale The best solution in this case is option C, which involves offering mediation services to Jane and John. This solution allows for both parties to express their concerns and come up with a mutually agreeable solution. It also helps to create a positive work environment and can prevent future conflicts from arising. Option A may result in further tension and escalation of the conflict, while option B does not address the root cause of the problem. Option D should only be considered if John’s behavior is severe and has violated the company’s code of conduct.

V. Implementation To implement this solution, the company should first offer mediation services to Jane and John and communicate the benefits of this approach. The company should also provide training to employees on conflict resolution and create a supportive work environment that encourages open communication and positive relationships. The company should monitor the situation to ensure that the conflict does not resurface and take appropriate action if necessary.


  1. What should Jane do to address the conflict with John? Jane should confront John directly and communicate her concerns in a calm and professional manner. She should express how his behavior has been making her feel and ask for his cooperation in creating a positive work environment. If this approach does not work, Jane can seek mediation services or bring the issue to HR.
  2. What can the company do to prevent conflicts like this from happening in the future? The company can provide training to employees on conflict resolution and create a supportive work environment that encourages open communication and positive relationships. The company can also establish a code of conduct that clearly outlines acceptable behavior and consequences for violating it.
  3. What are the potential consequences of not addressing the conflict between Jane and John? The potential consequences of not addressing the conflict include decreased productivity, increased turnover, and a negative work environment. The conflict can also escalate and lead to legal action or damage to the company’s reputation.

Calculate the price
Make an order in advance and get the best price
Pages (550 words)
*Price with a welcome 15% discount applied.
Pro tip: If you want to save more money and pay the lowest price, you need to set a more extended deadline.
We know how difficult it is to be a student these days. That's why our prices are one of the most affordable on the market, and there are no hidden fees.

Instead, we offer bonuses, discounts, and free services to make your experience outstanding.
How it works
Receive a 100% original paper that will pass Turnitin from a top essay writing service
step 1
Upload your instructions
Fill out the order form and provide paper details. You can even attach screenshots or add additional instructions later. If something is not clear or missing, the writer will contact you for clarification.
Pro service tips
How to get the most out of your experience with Boom Grades
One writer throughout the entire course
If you like the writer, you can hire them again. Just copy & paste their ID on the order form ("Preferred Writer's ID" field). This way, your vocabulary will be uniform, and the writer will be aware of your needs.
The same paper from different writers
You can order essay or any other work from two different writers to choose the best one or give another version to a friend. This can be done through the add-on "Same paper from another writer."
Copy of sources used by the writer
Our college essay writers work with ScienceDirect and other databases. They can send you articles or materials used in PDF or through screenshots. Just tick the "Copy of sources" field on the order form.
See why 20k+ students have chosen us as their sole writing assistance provider
Check out the latest reviews and opinions submitted by real customers worldwide and make an informed decision.
Great content.
Customer 452549, February 8th, 2022
Religious studies
I recommend this service they always help. I got an A in this project thanks.
Customer 452507, October 5th, 2021
Thank you so much this looks great !!!!
Customer 452585, November 4th, 2023
world civilization
Thank you for the quick response
Customer 452509, June 27th, 2021
Public Health
Thank you so much !!
Customer 452589, November 28th, 2023
English 101
perfect! thanks!
Customer 452543, December 1st, 2021
english comp
Thank you for all your hard time.
Customer 452509, June 27th, 2021
Classic English Literature
Absolutely LOVE the essay I received. I really appreciate it so much.
Customer 452529, October 25th, 2021
english comp
Great paper and done before the deadline. Thank you
Customer 452509, June 15th, 2021
English comp
Got a 94% thank you!
Customer 452509, June 27th, 2021
Exercise Science
Thank you so much for your time.
Customer 452545, December 5th, 2021
Absolutely LOVE having help especially from the person who wrote this last one. THANK YOU
Customer 452529, November 19th, 2021
Customer reviews in total
Current satisfaction rate
3 pages
Average paper length
Customers referred by a friend
15% OFF your first order
Use a coupon FIRST15 and enjoy expert help with any task at the most affordable price.
Claim my 15% OFF Order in Chat