Emergency Manager Discussion


Each has a specific and important function. From there, create an incident and choose one of the general staff members that would be involved.

  • Define exactly what his or her responsibility would be in your incident.
  • Explain why you chose this general staff member.
  • Describe how he or she interacts with the rest of the general staff.
  • Determine how he or she would grow the section and add on support members.
  • Discuss what those support members would do. You can choose any section.


There can be federal stakeholders, too, such as FEMA or politicians. In each disaster there will be potential conflicts between these different stakeholders. The emergency manager must work with these different stakeholders and have a plan to deal with the potential conflicts in advance.

For your main post:

  • Articulate the primary skills an emergency manager needs to coordinate and integrate the inter-agency, inter-jurisdictional, and public and private services required in an emergency management organization.
  • Identify who the emergency manager is for your city or county.
  • Discuss his or her job description and background.
  • Determine where the emergency manager came from and what he or she does on the job every day.


For your main post, discuss an approach an emergency management manager might take to manage the problems that involve different organizations working together. Emergency managers must get everyone to work together using the tools that they have available and they must have a plan to get this done.

In your discussion, identify the different emergency management organizations in your area.

  • Explain what each emergency management organization does.
  • Discuss what your emergency manager does to get the organizations to work together.
    • If you do not have an emergency manager, describe how the organizations interact without one.
  • Identify any problems and successes that have occurred.
    • What can we learn from that?
    • Were there any changes?


Scenario 1: Incident Response at a Manufacturing Plant

Incident: A chemical spill has occurred at a manufacturing plant, posing a threat to both employees and the surrounding community. Immediate action is required to contain the spill, assess its impact, and ensure the safety of all personnel and the environment.

General Staff Member: Safety Officer

Responsibility: The Safety Officer is responsible for coordinating all aspects of safety related to the incident. This includes assessing the extent of the chemical spill, implementing safety protocols to protect employees and responders, and communicating safety procedures to all involved parties.

Reason for Choice: The Safety Officer is chosen for their expertise in assessing and mitigating safety risks. They possess knowledge of safety regulations, hazardous materials handling, and emergency response protocols, making them well-equipped to manage safety concerns during the incident.

Interaction with General Staff: The Safety Officer collaborates closely with other members of the general staff, particularly the Operations Section Chief and the Logistics Section Chief. They provide safety guidance and recommendations to ensure that operational activities, such as spill containment and cleanup, are conducted in a safe manner.

Section Growth and Support Members: The Safety Officer may expand the Safety Section by adding support members such as Safety Technicians or Environmental Specialists. Safety Technicians assist in implementing safety protocols and conducting safety inspections, while Environmental Specialists provide expertise in assessing the environmental impact of the spill and implementing remediation measures.

Scenario 2: Coordinating Inter-Agency Response in a Natural Disaster

Primary Skills of an Emergency Manager:

  • Strong leadership and communication skills to coordinate diverse stakeholders.
  • Knowledge of emergency management principles, including incident command systems and disaster response protocols.
  • Ability to build and maintain relationships with government agencies, NGOs, private sector entities, and the public.
  • Strategic planning and decision-making abilities to effectively manage resources and respond to evolving situations.

Emergency Manager: John Smith

Job Description and Background: John Smith serves as the Emergency Manager for City X. He has a background in emergency management, with experience in disaster response and preparedness planning. His job entails coordinating the city’s emergency management efforts, including preparedness, response, recovery, and mitigation activities.

Daily Responsibilities: John Smith works collaboratively with various city departments, emergency responders, community organizations, and stakeholders to develop and implement emergency plans and protocols. He conducts training exercises, coordinates response efforts during emergencies, and communicates with the public to ensure awareness and readiness.

Scenario 3: Managing Inter-Organizational Cooperation in Emergency Response

Emergency Management Organizations in City Y:

  1. City Emergency Management Department: Responsible for coordinating emergency response efforts within the city, including planning, training, and resource allocation.
  2. County Emergency Management Agency: Coordinates emergency response efforts at the county level and liaises with state and federal agencies for assistance and resources.
  3. Local Fire Department: Provides fire suppression, rescue, and emergency medical services during disasters and other emergencies.
  4. Police Department: Maintains public safety and order during emergencies, assists with evacuations and traffic control.
  5. Red Cross: Provides disaster relief services, including shelter, food, and medical assistance, and supports emergency response efforts.
  6. Hospital and Healthcare Facilities: Provide medical care and support to individuals affected by emergencies, coordinate with emergency management agencies for resource allocation and patient care.

Emergency Manager’s Approach: The emergency manager in City Y utilizes a collaborative approach to foster inter-organizational cooperation. They facilitate regular meetings and trainings involving all emergency management organizations to ensure alignment of goals, resources, and protocols. The emergency manager promotes open communication channels, establishes mutual aid agreements, and conducts joint exercises to enhance coordination and interoperability.

Interactions Without an Emergency Manager: In the absence of a designated emergency manager, organizations may still collaborate based on established protocols and relationships. However, the lack of centralized coordination could lead to inefficiencies, delays, and communication breakdowns during emergency response efforts.

Lessons Learned and Changes: Reflecting on past emergencies, City Y identifies the importance of having a dedicated emergency manager to streamline coordination and enhance response capabilities. As a result, the city establishes the position of emergency manager to oversee emergency management efforts, improve inter-organizational cooperation, and effectively address future challenges.


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