Quality Management

Introduction

Quality management is considered to be the most vital process which helps in enhancing the desired performance of the concerned firm.  Globalization has created a great impact on the concerned workplace of any of the firm (Arthur, 2004).  The quality of a product helps in explaining the desired product from that of the other competitors. This research paper will help in explaining the different aspects of globalization which influences the total quality management system within the concerned workplaces today. Customers are the key elements for any of the firm and delivering the higher value and the quality of the products will help in retaining the customers towards the firm. Six-Sigma is the most vital tool for management of total quality as it brings out the desired quality of the products (Bento, F., Esteves, S. and Agarwal, A. 2013).  The manager, as well as the leaders of the organization, plays the most crucial role in managing the desired quality of the products offered by the firm. 

Main context

Concepts of Total Quality Management

The concepts of the total quality management help in managing the desired quality of the products offered by the concerned organization. Presently, the customers require something extra with their respective products and improving the desired quality of the products will help in attracting a large number of the customers towards the firm (Deepa,2014).  Globalization within the concerned workplaces has created an immense impact on the execution of the business process of many of the well-known firms. The primary aim of the total quality management process is to improve as well as enhance the desired quality of the products offered by the concerned firms. The business firms need to focus on the desired needs of 6the customers as this helps in increasing the selling of the products by working as per the satisfactory demands of the customers. There are different types of the innovative tools used by many of the organizations which help in improving the desired quality of the products offered by the concerned organization. Globalization has brought the desired change in the trends and which have forced the firms to improve the desired quality of the products by them. There are certain points related to the basic concepts of the total quality management process, these are the long-term development of the products, maintaining the desired appropriate quality and development of the concerned human resources (Fabozzi, F., and Markowitz, H. 2011).  The human resources of the concerned organization are responsible for maintaining and checking the desired best quality standards of the respective products offered by the firm. Six-Sigma is one of the most significant tools which enhance the overall quality of the products offered by the respective organizations. 

Organizational factors which influence total quality management

There are certainly important factors which affect as well as influence the total quality management system within the concerned organization operating internationally.  Quality control is one of the significant factors which help in generating desired larger impact on the minds of the concerned customers (Jacobs, C. 2009). The quality control is primarily associated with the rectification and the identification of the suitable quality of the manufactured goods which are offered to the diverse consumers throughout the international market segments. The controlling of the quality includes the designing of the concerned products, operational process, outputs as well as the different other activities associated with the development of the products offered by the firm to the respective customers.  Nevertheless, as superiority power focuses on lowering down the desired defect occurrence as well as stabilizing the development control, it merely does not match the desired or the preferred benchmark to generate principles. The procedure of controlling the desired quality is for maintaining the desired standard measurements of the product as well as the desired services during a means of assortment, dimension as well as avoidance of defect in order to make sure high-class output connected with the manufactured goods along with service. The next factor is the quality assurance, which helps in assuring that the concerned customers will be provided with the top quality of the products maintaining the high standards of the products (Karamchandani, P., Johnson, J., Yarwood, G., and Knipping, E. 2014). This assuring the quality of the products improves the overall performances of the firm and helps in bringing desired positive outcomes for the firm. Next is the total quality management, which helps in providing the desired necessary training to the employees as to enhance the reliability of the customers with the desired products offered to them by the concerned firm (Lester, A. and Lester, A. 2007). Employee instruction plays the vital responsibility for an organization so as to develop worker skills as well as their desired workflow, by gathering speed organizational presentation that offers excellence as well as purchaser satisfaction.

Thus, excellence management techniques for any of the products at different levels within the international or the global market should need sufficient teaching along with guidance that is capable of donating to continuing quality development procedure and also the enlargement of the respective products. Workers and administration have to effort as a squad concerning department, included mutually to achieve the necessary product of the excellence administration as to offer worth for association along with high superiority outputs. Combination progression inside all of the departments may also decrease defects, thus dropping the generally equipped costs to the respective association (Oakland, J. 2003). Thus, all subdivision incorporation require highly dedicated organization to move toward up with excellence meaning development as to offer elevated pre-eminence production surrounded by little costs.

Different Quality Management approaches for organizational success

There are different types of the quality management approaches which are adopted by many of the well-known firms in order to bring out the desired success for their concerned organization. Reducing the errors which come within the manufacturing process of the concerned goods is considered to be one of the most significant approaches. The globalization has made it very crucial for the different firms to understand the desired needs and the demands of the diverse customers and to best quality of the products as per their satisfaction. Next is the monitoring of the different quilt products offered by the competitors within the global markets as this will help in understanding the scope for improving their own quality of the products which will finally increase the selling of the products (Oakland, J., and Porter, L. 2003). The perfect means of the training helps in maintaining the constant level of the quality products and this finally brings out the desired positive results for the firm.

Different tools and techniques of total quality management

The best techniques for total quality management are like the use of the flowcharts, fishbone diagrams, run charts, Pareto charts, Histograms, checklists, control charts , FMEA, PDCA, statistical control and the fault tree analysis along within brainstorm analysis. Quality organizers or management mainly focuses extra on equipped processes to compute actual excellence presentation as well as ensure whether the desired products may collect the preferred necessities. It is connected to the verification or the inspection procedure which aim as a fundamental obligation as to get throughout the concerned customers.

Differentiating between East/West Total Quality Management Strategies for continuous improvement

There are some of the critical differences between the east and the west quality management strategies merely for improving the desired quality of the products.  The west quality management strategies were merely based on the model proposed by the Japanese statistician and the telecom engineer. He considered the designing of the product top is of great importance. Personnel training to the employees was on top priority as the western approaches to quality management are concerned. Whereas, the eastern approach to the quality management reflects the skills, strategy, style, staff, structure and the systems are considered to be of larger importance (Stroke: latest treatment options in acute management. 2015).   There are some of the well-known organizations who spend a lot money on training their employees as this improves the quality of the products as well as the services offered by them to the respective customers. 

Conclusion

The total quality management is all about improving the desired quality of the concerned products by various means. This paper explained the different aspects of globalization which influences the total quality management system within the concerned workplaces today. Six-Sigma is the most vital tool for management of total quality as it brings out the desired quality of the products.  The primary aim of the total quality management process is to improve as well as enhance the desired quality of the products offered by the concerned firms. The human resources of the concerned organization are responsible for maintaining and checking the desired best quality standards of the respective products offered by the firm. The best techniques for total quality management are Histograms, checklists, control charts, FMEA, PDCA and much more. Assuring the quality of the products improves the overall performances of the firm and helps in bringing desired positive outcomes for the firm. 

References

Arthur, D. (2004). Fundamentals of human resources management. New York, N.Y.: American Management Association.

Bento, F., Esteves, S. and Agarwal, A. (2013). Quality management in ART clinics. New York: Springer.

Deepa, (2014). Evolution of quality: a study of quality from primitive period to the latest development in India. Pranjana:The Journal of Management Awareness, 17(2), p.21.

Fabozzi, F., and Markowitz, H. (2011). The theory and practice of investment management. Hoboken, N.J.: John Wiley & Sons.

Jacobs, C. (2009). Management rewired. New York, N.Y.: Portfolio.

Karamchandani, P., Johnson, J., Yarwood, G., and Knipping, E. (2014). Implementation and application of sub-grid-scale plume treatment in the latest version of EPA’s third-generation air quality model, CMAQ 5.01. Journal of the Air & Waste Management Association, 64(4), pp.453-467.

Lester, A. and Lester, A. (2007). Project management, planning, and control. Amsterdam: Elsevier/Butterworth-Heinemann.

LIM, J. (2006). MACULAR DEGENERATION: THE LATEST IN CURRENT MEDICAL MANAGEMENT. Retina, 26(SUPPLEMENT), pp.S17-S20.

Oakland, J. (2003). Statistical process control. Oxford: Butterworth-Heinemann.

Oakland, J. and Porter, L. (2003). TQM. Burlington: Elsevier.

Papp, J. (2011). Quality management in the imaging sciences. St. Louis, Mo.: Mosby Elsevier.

Stroke: latest treatment options in acute management. (2015). The Pharmaceutical Journal.

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