Role of an operation’s manager of a healthcare/doctor’s office
The paper will be on the two areas below focusing on the role of an operation’s manager of a healthcare/doctor’s office. Please use 6-8 references and have a reference page at the end.
• Recruitment plan (2-3 pages): This section of the report should describe the recruitment tactics to be used by the group for the targeted job. This section should cover what recruitment sources will be used (and why), and the communication message, all with supporting research evidence. Also, a recruitment advertisement should be included in the appendices section.
• Selection (3-4 pages): In this section, the group should identify at least three selection methods they wish to use, and provide background on what information the technique provides, how they are used, scored, etc. Importantly, the group should provide evidence of the validity of the selection techniques, from the research literature, for the job in question. In addition, the group should attend to issues associated with test use such as potential adverse impact, applicant reactions, cost, etc. The group should also construct a selection plan (include in the appendices section) that outlines the targeted knowledge, skills, and abilities related to the essential tasks, and determines which selection methods target each KSA. Also, the group should provide 3 job-relevant sample items (from existing measures, which must be cited, or created by the group) for each selection method in the appendices.