Workflow and Analysis for Process Outsourcing

Discuss about the Workflow and Analysis for Process Outsourcing.

Business Process Technology

In most of the organizations, the business technology has transformed the methods of conducting business. These organizations make use of computers, websites, servers as well as personal digital products to improve the competitive advantage in the economic market. However, the implementation of technology in a business environment reduce the cost of business. For example, the cost of manpower is reduced (Draheim, 2010). Manpower is not required to deliver messages from one branch of a company to another. Technology such as E-mail has helped the businesses to send and receive large amounts of information. Business technology contributes to automate back the functions of the office like payroll, record keeping along with accounting. The owners of the firm can also make use of technology for creating a secure environment and to maintain sensitive business or customer information. Many business related software are user-friendly, and many are complicated (El-Halwagi, 2006). Consequently, it allows the owners of the firm with a minor background in informatics to utilize the computer software and hardware.

There are four basic segments of a business management technology. For example, process engine, business analytics, collaboration tools as well as content management. Process engine is an energetic platform for demonstrating and executing process-based applications like business rules. The Business Analytics empower directors to recognize business issues, patterns along with the opportunities, reports, and dashboards and respond consequently (RFID technology streamlines Working Bikes’ inventory process, 2014). Then again, content management gives a framework for securing and arranging electronic records, pictures, and different documents. Finally, collaboration tools dismiss intra-and inter-departmental correspondence obstructions through discourse forums, message boards, and dynamic workspaces. Business process management is presently viewed as an essential segment of operational intelligence or OI solutions for conveying constant and significant data. The operational intelligence solution utilizes ongoing data to make a computerized move since it decides with the goal that efforts should be made to establish safety as well as particular case administration procedures. This constant data can be followed up on in an assortment of ways – alarms can be sent or correct choices can be made utilizing ongoing dashboards. Cloud computing is another business process technology that makes use of business process management tools and is delivered as software services over a network (Jackson, 2012). Cloud business process management is installed on an application server, and the business data resides in cloud storage. In this way, the organizations make full use of technology to improve their business in future.

AS_IS_Workflow Modelling

From the research in IIBA Business Analysis Body of Knowledge, it was found that it is not necessary to make people understand about the AS_IS Workflow Modelling with the help of a diagram. In a core meeting, this decision was made. The creation of AS_IS workflow gives the business analysts a strategic view of the architecture in business (Etoundi, 2011). But from the above diagram, it is clear that AS_IS workflow analysis has three parts such as discovering business rules, process analysis and identifying essential business processes. The most significant factor about an organization is creating the rules of business. In other words, it means business ethics. Some norms and regulations should be maintained by an organization to run a business. One process is known as a business rule mining. With the help of this process, an entrepreneur can discover a business rule (Sarantinos, 2010). The process is concerned with the extraction of essential intellectual business logic in the form of business rules from legacy software applications. The particular process strengthens a Business rules approach. It is characterized as a formal method for overseeing and computerizing a business rule of an association so that the firm carries on and develops as its leaders expect. It is furthermore ordinarily directed as a significant aspect of an application modernization venture which helps in the advancement of legacy programming applications to the service-oriented architecture or SOA arrangements, transitioning to bundled programming, redeveloping new in-house applications, or encouraging information maintenance and correspondence amongst business and IT experts in an upkeep domain (HU and DU, 2013).

Secondly, it is important to identify various business process such as business process outsourcing. A business process begins with a mission goal and ends with the accomplishment of the business objective. An intricate business procedure might be deteriorated into a few sub-forms, which have their particular characteristics, additionally, add to accomplishing the goal of the organization. The investigation of business procedures regularly incorporates the mapping of processes and sub-forms down to action or undertaking level. At third, business process analysis is useful for the business analysts to understand the context of the issues and problems which arise during business (Anandkumar and Biswas, 2008). Each company is hunting down better methods for completing work. Enhancing Proficiency, diminishing costs, expanding efficiency and client administration are all included in the objectives. Advancement and quicker time to market are essential in today’s surroundings. Doing things the way they have been done is agreeable, however, may hamper operational spryness later on.

Process characteristics and method implementation

In this section, business process features and its application are described. Five business process features are useful for an organization. The components are described below:

Flow

Flow means the order of activities or operations within a process. To great enterprises, there is 365 days workflow. It means that the business process is active for 365 days. Work is coming and also going out. To maintain and balance the workflow of an organization, the company needs to plan and schedule the work. It is significant for the companies to control workflow (Shiroor et al., 2010). A workflow may be viewed as an understanding of the mechanisms required for executing the same plan repeatedly.

Cycle Time

It is the total time taken for transforming single unit of input into a single unit of output. It comprises to become the total cycle time. Suppose for an example; it might just take four minutes to affirm a cost report and have the computer consequently produce installment. Aside, it might take a week to inspire somebody to take a look at company’s loss report. In this case, the procedure time would be four minutes. However, the Cycle time would be one week. The private client is concerned with the process duration. The organization might be worried about the procedure time as one approach to decrease the process duration.

Resource Consumption

Resource Consumption is the process of consuming wages, information, materials and energy to produce one unit of output. A business can be well improved if the organization looks after the matter of reducing resource consumption. The organization should deliver better results with fewer resource expenditures. Efficient use of the resource is an essential part of business sustainability.

Effectiveness

The organizational effectiveness can be achieved by proper communication system between the members of the organization (Siebert and Martin, 2014). Factors such as decision making, group effectiveness, changing and learning along with self-organizing and the adaptive system plays a significant role in organizational effectiveness. The business process must meet its target for quality, cost and time to enhance the efficiency.

Storehouse of Value

Each procedure either makes or destroys esteem. The system of a payable account misses sellers rebates because of slow processing, or that does not get double billings would crash esteem. Then a records due process that gets double billings and takes every single proper rebate would make an appreciation for the association. Similarly, two change procedures may cost the same.

References

Anandkumar, V. and Biswas, S. (2008). Business process outsourcing. Los Angeles: Response.

Draheim, D. (2010). Business process technology. Heidelberg: Springer.

El-Halwagi, M. (2006). Process integration. Amsterdam: Elsevier Academic Press.

Etoundi, R. (2011). Multi perspectives business process and workflow modelling. Saarbrücken: LAP Lambert Academic Publishing.

HU, Q. and DU, Y. (2013). Service architecture and service discovery oriented to service clusters.Journal of Computer Applications, 33(8), pp.2163-2166.

Jackson, K. (2012). OpenStack cloud computing cookbook. Birmingham: Packt Publishing.

RFID technology streamlines Working Bikes’ inventory process. (2014). Nonprofit Business Advisor, 2014(303), pp.5-8.

Sarantinos, V. (2010). Document workflow: modelling and issues for the non-savvy. IJICT, 2(3), p.202.

Shiroor, A., Springer, J., Hacker, T., Marshall, B. and Brewer, J. (2010). Scientific workflow management systems and workflow patterns. International Journal of Business Process Integration and Management, 5(1), p.63.

Siebert, S. and Martin, G. (2014). People management rationales and organizational effectiveness. Jrnl of Org Effectiveness, 1(2), pp.177-190.

 

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